Sub-processors

Last updated: September 2026

KontraBooks uses a limited set of third-party service providers (sub-processors) to deliver the service. Each sub-processor is bound by a Data Processing Agreement and is obligated to protect your data to the same standard we hold ourselves to.

We will notify customers by email at least 30 days before adding or replacing a sub-processor. If you wish to receive these notifications, email privacy@kontrabooks.com to be added to the notification list.

Current sub-processors

Google Cloud Platform

Cloud infrastructure - application hosting, database, and storage

Location: European Union

Privacy policy

Vercel

Frontend hosting and global content delivery

Location: Global (edge network); primary region: United States

Privacy policy

Resend

Transactional email delivery (account verification, invoice emails, reminders)

Location: United States

Privacy policy

Paystack

Payment processing for supported markets

Location: Nigeria / United States

Privacy policy

Stripe

Payment processing for supported markets

Location: United States

Privacy policy

Flutterwave

Payment processing for supported markets

Location: Nigeria / United States

Privacy policy

IntaSend

M-Pesa and mobile money payment processing for supported markets

Location: Kenya

Privacy policy

Plaid

Bank account connectivity and transaction data import (where bank reconciliation features are enabled)

Location: United States

Privacy policy

Upstash

Rate limiting and session management via managed Redis

Location: European Union

Privacy policy

Transfer mechanisms

Where sub-processors are located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place. For transfers to the United States and other third countries, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions where applicable.

Objecting to a sub-processor

If you are a customer subject to a Data Processing Agreement with KontraBooks and wish to object to the use of a sub-processor, please contact us at privacy@kontrabooks.com within 30 days of receiving a change notification. We will work with you to find a resolution, though in some cases continued use of the service may not be possible without the sub-processor in question.

See also our Privacy Policy, Data Processing Agreement, and Cookie Policy.